FAQs

📌 1. How long does shipping take?

  • Orders are processed within 2-3 business days. Shipping times vary: USA: 5-10 business days, International: 10-20 business days.

📌 2. Do you offer returns?

  • Yes! We accept returns within 30 days of receiving your order. Items must be unused and in their original condition.

📌 3. How do I track my order?

  • Once your order ships, you’ll receive an email with a tracking number.

📌 4. Do you ship internationally?

  • Yes, we ship worldwide! International shipping rates and times vary by location.

📌 5. What if I receive a damaged or incorrect item?

  • We’re sorry for the inconvenience! Please contact designityproductions@gmail.com with your order number and photos of the issue, and we’ll make it right.

📌 6. Can I cancel or modify my order?

  • Orders can only be modified or canceled within 24 hours of purchase. After that, the order will be processed.

📌 7. How can I contact customer support?